Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 9511 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 6248 Views
  • 0 replies
  • 1 Helpful

EE digital assistance

  I have today received this sms. I have recently upgraded and everything in the message is factually correct. EE called me to discuss the upgrade this morning and everything had went through fine and have email confirmation of the order already. Fo...

Received an scam Email

Thought I make you all aware. Received this in the mail. Obviously didn’t click the link but came to site, to just be sure As far as I’m aware my last request was closed. Looks pretty genuine

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Resolved! Annoying floating Cyber Security icon

Does anyone know if you can disable the floating icon, please? I can't see the use for it and it is always in the way or obscuring a part of the phone screen.

1eeUser by Investigator
  • 667 Views
  • 6 replies
  • 3 Helpful

Message from EE

Received a message saying I was moving house and need to contact ee to have continuous service. I am not moving house. 

Possible upgrade scam call

Hi I keep getting calls from 0141 number01420 number 0161 number 02080400292271 ?offering me an early upgrade, after choosing what phone for a security check They want my name & d.o.b.&last bill amount and payment date & Keep insisting I won’t have t...

Hello

Hello how do u unlock content for adults? 

Upgrade call

01754 491857 0141 673 8731 these two numbers called me today about upgrading me old phone and said my bill can be reduced I followed through with questions now looking back on it I’m worried I may be scammed little help appreciated 

Mrswift by Visitor
  • 2245 Views
  • 3 replies
  • 2 Helpful

Possible scam call?

I've had 16 calls from 01942 901130 in the last two days. It shows up as "EE Additional Lines" and appears to be from Wigan. I haven't answered any of them, but when I cancel the call, it rings immediately afterwards. I've looked on some of the whoca...