Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 10704 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 7064 Views
  • 0 replies
  • 1 Helpful

Phone contact from ee may be a scam 02080791423

Just received phone call purporting to be from ee , south asian sounding gentleman offering to reduce my mobile bill at the end of the discussion he requested my bank details to supposedly change the direct debit, I refused to give these details.If t...

Colum2 by Visitor
  • 1337 Views
  • 1 replies
  • 0 Helpful

Abusive and threatening call

Just received a very abusive and threatening call pretending to be Curry's PC world.02037111672 (17:39)I have already reported this via Samsung (HiYa), and sent SMS to SPAM (7726)Caller was from what sounded like India, but some of the words that the...

MattE-UK by Visitor
  • 459 Views
  • 2 replies
  • 0 Helpful

Possible (probable) Scam - Unpaid import duties

I think someone is trying to use text messages in a scam.  I've tried to contact Customer Support but the new service is dreadful...Text message looks to come from DHL Parcel and contains a tracking number an instructions to pay import duty using the...

Nevyn by Visitor
  • 447 Views
  • 2 replies
  • 0 Helpful

Rogue messages from EE SMS service

I visited an EE store last week and successfully changed a plan on my account. About an hour later that day I received a message from the EE SMS service thanking me for my order but quoting the wrong account number and email address (i.e not related ...

SeanH20 by Visitor
  • 534 Views
  • 1 replies
  • 0 Helpful

New sim

I have been sent a new sim in a plan white envelope, it says it is from ee and I should have received my new equipment. I have not requested any new equipment, is this a scam