03-02-2024 09:04 AM
Message received today. EE: We could not process your payment. update your new billing.
Solved! See the answer below or view the solution in context.
03-02-2024 11:30 AM
It's a scam! There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to update your a/c.
Does it have a link in it that it tells you to click? Don't go there but what was the link?
Report texts to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).
Report emails to EE by forwarding the email to phishing@EE.co.uk .
03-02-2024 09:59 AM
Hi @Ricky471
If your bill is up-to-date then yes it's likely a scam. They are very annoying.
Thanks
03-02-2024 11:30 AM
It's a scam! There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to update your a/c.
Does it have a link in it that it tells you to click? Don't go there but what was the link?
Report texts to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).
Report emails to EE by forwarding the email to phishing@EE.co.uk .