Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Resolved! How do I do a content unlock

How do I content unlock my phone

Potential hack

I have over a period of time experienced some anomalies with my devices.password changes, random pop ups, file docs, ip-Mac address, find my phone ip location under different locations under different devices. im between trying to solve this or offic...

Resolved! Adult content

Can’t access adult content

Hacked

I think my phone has been hacked, I can't make calls, money has been taken, I have reported everything to my bank. But still money has gone and can't contact anyone. Please can someone help me

Attempted account hack

I've just received a call from someone who said they were from EE advising me that someone had tried to hack my account. They suggested I contact EE to change my password. I contacted EE through 150 and was called back by an operator who said he foun...

Changing secure pin

I need help changing the pin when I turn my phone on as someone else is sharing my number and I need to change the pin to stop them using all my bata and calls. If someone can help me I will appreciate it

Suspicious number calling

Hi there I just received a call from the number 0151 453 3963 saying they are from EE asking me for all my personal details and offering me 40% discount over my actual contract until ends. Is that true? Is this number from EE?

Cold calls claiming I called them

I am getting calls every other day from different mobile numbers that I don't recognise.When I text back and ask who it is or in one case answered the phone, the other person claims that I called them, which is simply not true.Phil in Plymouth (tech)...

Scam call from 01233 542868

I had a scam call from Ashford Kent just from a EE offering me 30% off my bill.as soon as he wanted me personal details I refused he said I was confused I assured him I wasn’t and that I would not be giving any personal details over the phone. after ...

Scam call 020 3655 5736

Just had a call from above number, bit like one a couple of weeks ago. So I cut them off. Offering to cut my phone monthly bill but not losing any of my benefits. Getting rather fed up with it. I know I am out of contract with EE so it does at first...