The EE Community

Smart Hub Pro Firewall - unable to change settings

I would like to either configure or switch off the Smart Hub Pro firewall.  Does anyone know how to do this?  There is no option under advanced settings->firewallI am trying to diagnose an issue that I think is occuring due to double NAT and my OPNse...

Keep number

Recently I upgraded from BT WI FI to EE the included a free sim with unlimited calls and data not explaining that roaming was not included. So when I received my sim I fitted and ported my old phone number. On seeing the app reference this sim and no...

Re: Can’t make calls uk

Hi all, I'm having the same problem and I've tried everything. Can't make any calls but can do everything else. I cant use old phone to try the sim as it is broken. Any ideas?? 

BT TO EE

I moved from BT to EE this morning. I did not get any emails from EE which i thought was strange as i needed the account number to link  my broadband to the EE app. I phoned EE this evening and they said my email address had been taken down wrong hen...

How can I turn off the blue light on the front of the EE TV box pro?

HR

Hi, I am needing contact details asap for EE HR team to send off for references can someone let me know the details please thank you 

Unable to make and receive calls or texts in US added roaming pass

How do you speak with EE in the United States from a monthly phone, added the roaming pass, still unable to make calls and receive calls and texts.  Need to call EE and can't says couldn't connect. Can ypu please advise how I can speak wirh EE to sol...

I need to know why my order was cancelled

I have been trying to get a new phone for 2 days. I finally managed to get through it on the app, made the order only to find out that it was cancelled without warning.My current phone's battery is unchargeable and running down into the 10%. I want t...

Re: Apple one activation

No…. No one knows anything when you call them and just tells you to go to your local shop ! So not helpful at all!!