Community Activity

Roaming Add-on's confusion

HiI'm currently on a contract with EE thats ended (been on it over 2.5 yrs) and I'm looking at switching to a different plan. I currently have 3 added bonus' and one of them is Roam Abroad Pass but I can't find what actual countries that includes, it...

No account access

Hi, there is a problem with my account where I can login but can only see my profile nothing else in my account, I have been on with EE and have now been told that this is an issue and I'm not the only one and I am now on a list with level 2 tech tea...

Don771 by Explorer
  • 28 Views
  • 3 replies
  • 0 Helpful

Manual network selection - dual EE signal listed

Just wondering what this other EE signal might be? The sim is a EE payg, if i put another EE payg sim into the same pixel device, again the handset shows the additional EE signal, as forbidden.The pixel device's network settings have been reset a few...

dual-EE-signal.png
354- by Star Contributor
  • 78 Views
  • 6 replies
  • 7 Helpful

Resolved! Discovery + premium

I have the full works tv package with ee tv. I am able to watch discovery+ but I am unable to watch any premium content ie premiere football. Please could someone assist me?

Eptonsal by Investigator
  • 200 Views
  • 6 replies
  • 2 Helpful

New iPhone 16 upgrade- no network

Upgraded and did the phone sets up when it arrived. Everything fine except no network connection at all. Tried everything and nothing happens . Any ideas?

Romp by Visitor
  • 25 Views
  • 2 replies
  • 0 Helpful

Order

I have just ordered a phone paid the upfront cost but then the screen froze after and they’ve taken the money but I’ve received no confirmation or any other information about my order, I’m not too sure what to do? Any help will do????? 

CAW6 by Visitor
  • 16 Views
  • 1 replies
  • 0 Helpful

Correlation ID

Where would I find correlation ID, need it for a Google play charge that occurs every month but not showing on Google play. They need a correlation ID for there investigation 

czoe82 by Visitor
  • 22 Views
  • 1 replies
  • 0 Helpful

Ofcom complaint

EE app download speeds discretion from the truthBrief summary of your experience/query:EE tests broadband download speed using their EE app which does not exist for laptops. All speed checks using other apps show my broadband sppeds of 300MB/s althou...