Verifying age

Ro38 · ‎31-08-2022

I can’t access some sites

XRaySpeX · ‎31-08-2022

On PAYG you can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Northerner · ‎31-08-2022

Hi @Ro38

See here:

https://myaccount.ee.co.uk/app/anonymous-content-lock

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Dillon9 · ‎11-10-2022

I am 18

XRaySpeX · ‎11-10-2022

@Dillon9 : Are you on contract or PAYG?

Follow Switching Content Lock OFF or ON if you are on contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Ukbl · ‎12-04-2023

I can’t access some sites

Jon_K · ‎12-04-2023

Hi @Ukbl

Are you on pay monthly or pay as you go?

Jon

Chrisferret84 · ‎25-08-2023

Pay as you go

Leanne_T · ‎25-08-2023

Hi @Chrisferret84

Please see How Do I Turn On Parental Controls on My Device? for full details.

Hope this helps.

Leanne.

K786786 · ‎15-11-2023

I cant access some sites