Verifying age
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31-08-2022 04:29 AM
I can’t access some sites
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31-08-2022 04:30 AM
On PAYG you can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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31-08-2022 07:50 AM
Hi @Ro38
See here:
https://myaccount.ee.co.uk/app/anonymous-content-lock
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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11-10-2022 08:19 PM
I am 18
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11-10-2022 08:25 PM
@Dillon9 : Are you on contract or PAYG?
Follow Switching Content Lock OFF or ON if you are on contract.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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12-04-2023 02:46 AM
I can’t access some sites
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12-04-2023 07:54 AM
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25-08-2023 06:02 AM
Pay as you go
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25-08-2023 07:01 AM
Please see How Do I Turn On Parental Controls on My Device? for full details.
Hope this helps.
Leanne.
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15-11-2023 12:45 AM
I cant access some sites

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