Verifying age

[Ro38]

I can’t access some sites

[Cajyton]

Hi
Everything is OK now

Thank you

[Aleja05]

I need to access a platform and it tells me that I need to verify that I am of legal age

[Katie_B]

Hi @Aleja05. 

Are you looking to remove content lock to be able to access 18+ websites?

Katie

[Louis221]

Please can you take the age restrictions from my account as I’m 37 years old 😂

[Katie_B]

Good morning @Louis221. 

Thanks for coming here. 

Are you a pay as you go customer?

If yes, to remove this you will need to either give us a call on 150 or pop by your local store with photo ID. 

Katie 🙂

[Paulcor1976]

My date of birth is 06/12/1976 a I would like the content lock removed please 

[Paulcor1976]

Please remove the content lock

[Paulcor1976]

How do I access some sites 

[Leanne_T]

Hi there @Paulcor1976 

Please see the How Do I Turn On Parental Controls on My Device? Help page for full details. 

Hope this helps.

Leanne.

[Kier1147]

I’m over 18