Unknown billing item

Simmy666 · ‎27-01-2025

I just checked my usage to find this item which does not correspond to any number I know, and I did NOT send a text to it.

Text Message to Mobile

26 Jan 25 16:59

07537452513

-

£0.20

This number is reported on WhoCalledMe as "telephone number 07537452513 has been flagged for suspicious activities, currently being primarily associated with the Billing Scam."

Can anyone throw light on this, and how can I challenge EE? I can't find an email address and I don't want to speak to them.

Thanks.

Chris_B · ‎27-01-2025

@Simmy666 There isn’t an email address you can use as emails are to slow to deal with customers issues. If you want it resolved you have to call customer support on 150.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Chris_B · ‎27-01-2025

@Simmy666 There isn’t an email address you can use as emails are to slow to deal with customers issues. If you want it resolved you have to call customer support on 150.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

SteveC78 · ‎03-03-2025

Hi Simmy,

Im here for the same thing. The number sent from my phone was 07537452516, with only the last digit different to yours. Did you get to the bottom of it?

Steve