Scam offering 30%

[alexparaglider]

Today I received a call  from 020 4592 7771 offering 30% discount.

They suggested that the discount was available to my mobile which was an old mobile number.

I asked them who they were again and they said EE. I told them I didn't have a mobile with the number they suggested and they then stopped the call.

[James_B]

Hi @alexparaglider,

Welcome to the EE Community. 🙂

You did the right thing in challenging the caller. That wasn't a genuine call from EE.

You can report the call by texting CALL followed by the number to 7726.

James

[CathyMower]

I received call from 0208 144 2083 and 020 4592 2399, are these scam

[James_B]

Hi @CathyMower,

Welcome to the EE Community. 🙂

Those weren't genuine calls from EE.

You can report the calls by texting CALL followed by the number to 7726.

James

[vasbeton81]

I also received a call from 020 4592 2399 and 020 8129 5467.

[Katie_B]

Hi @vasbeton81. 

These aren't genuine EE calls. 

Please follow the advice provided and text CALL followed by the number to 7726, they relevant team will be able to investigate this further. 

Katie 🙂

[jfl7]

Hi,

I've just had a call from 02045922399 offering me 30% off my plan, plus a free "gift hamper" due to my "loyalty to EE".  

The worrying thing is that they had all my information.  My home address, my phone, the additional number on my account, and the plan I was including the details of my recent upgrade.  This concerns me hugely!  Has there been a data breach?  I have changed my password on my EE account and added two-step verification.  What other steps can I take to ensure my data security?

Thanks.

[Jeco]

Same. They knew my bill amount too. Very worrying. 

[Leanne_T]

Hi @Jeco 

Thanks for coming to the community. 

You can view numbers our selected partners will call you from to talk to you about additional products and services, in our What numbers will EE partners call from? Help page. 

If the number is not listed that called you, please text CALL followed by the number to 7726 and our security team will get this looked into. 

Leanne. 

[Gurmeet4]

hi today i have received a scam call they told me about u got a 30 percent discount on your mobile bill nd ask me about email i’d by mistake i tell them they send me a  6 digit number and after that they send me a code on text message which i told them by mistake i shared my dob and addres but i didn’t share my bank details now i am worried about it plz help me what should i do