Community Activity

EU roaming no frills unlimited plan

Recently moved from BT ( with roam like home) to EE no frills unlimited data. Told that EU roaming included but it offers me  to buy a pass for £15 per week.  However under ‘Standard pay monthly roaming costs’ it states that calls data and texts with...

aledbury by Explorer
  • 40 Views
  • 3 replies
  • 1 Helpful

How did you get an executive complaints manager

How did you get an executive complaints manager, I moved to EE in January and have had similar issues with poor coverage, security cameras drop out, cannot view bills not access to account details or to manage my networks even though I have had a mob...

Smart 5G Hub - No Upload Speed & Constant Connection Drop Off

Hi all,I’ve been with EE for some time now and while the service has occasionally been patchy for a day or two, over the past month it has become close to unusable. We are using the Smart 5G Hub, while download speeds are generally strong (between 30...

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49BW by Investigator
  • 95 Views
  • 7 replies
  • 0 Helpful

I have typed BOOST to 150 and it says 0 packs?

I just recieved a message about how these boosts are going to be switching from 500mb to 2gb I then typed boost and it now says “Buy 0 more packs and you can boost your data for free. For more info go to EE. ee.co.uk/EE” have I reached the maximum pa...

connection

Hi, my set up is 1 main hub feeding two smaller black hubs which connect into 2 white wifi boxes [sorry don't know the tech names] Everything works fine except 1 of the white boxes will not move on from flashing green.Any thoughts ? it worked ok for ...

Is this a scam

I have had an email today from BT+EE Telecommunicationstatingwe are disconnecting our old Mailbox version of accounts as of 22th May 2025asking me to login here to confirm my email is still active.is this a scam?please let me know if this is really f...

Debm11 by Explorer
  • 20 Views
  • 3 replies
  • 0 Helpful

Roaming USA

Is there a monthly rate for roaming in the USA or is it a flat £25 a week? Last year it was £25 a month!

Resolved! Order status. Website not much help.

Ordered fibre - order status page doesn't work - not a very good advert for EE!Any estimate of when this will be working again? thanks

gfb8846 by Contributor
  • 129 Views
  • 11 replies
  • 3 Helpful

Resolved! Cancel add on

I have the TNT sports add on. id like to cancel it. it started a while back, I’ve just upgraded, it’s not showing as active on my account but I am paying for and have used it. any ideas on how I can cancel without sitting in a long phone queue please...

NeilFS by Investigator
  • 2674 Views
  • 23 replies
  • 5 Helpful