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Message scam about rewards points from EE

Margih62
Investigator
Investigator

Hi is anyone else getting messages supposed to be from EE  saying they've got thousands of rewards points that's going to be  lost in 2 days if they dont  click on the link to spend them?

763 REPLIES 763
Debbie_G
EE Community Support Team

Hi @Samaco 

Thanks for coming to the community.

Have you clicked any links and entered any personal information in the email you received? 

Please see our Online Security: Avoid and Prevent Scams Help page for information on reporting any scams to our security team. 

Debbie 🙂
 

No I checked first if it was a scam
Debbie_G
EE Community Support Team

Thanks for getting back to me @Samaco 

You did the right thing checking this first. Our Online Security: Avoid and Prevent Scams Help page has information to help avoid, prevent and report scams. 

Debbie 😃

Thank you so much for this I really appreciate it because I almost fell into their trapped wow 😮 

How can I report that number?

Christopher_G
EE Community Support Team

Hi @Godwin101 

I'm glad to hear that you didn't fall for a scam. If you forward the message to 7726, a security team will look into it.

You can see some more information on how to prevent and report scams on this Avoid Scams help page.

Chris

Hi, unfortunately I got this message and clicked on the link and put my phone number in! As I was scrolling I realised it could be  scam and went to check! I guess they already knew my phone number as they sent me a text. What should I do? 

C-jennings
Established Contributor
Established Contributor

Hi Amy842

I wouldn't worry as you haven't put any bank details or any other relevant details in.

This scam has been doing the rounds for a long time now I've had a couple of messages myself and have posted on here about it unfortunately with things such as this you have to be vigilant as they come in all sorts of different ways especially with technology as it is.

Laurabaker80
Visitor

Yes I’ve had the text 

Katie_B
EE Community Support Team

Hi @Laurabaker80

Welcome to the community. 

I would recommend reporting this by forwarding the text to 7726. 

Please don't click on any links and provide any personal information. 

Katie