09-11-2023 05:24 PM
Hi is anyone else getting messages supposed to be from EE saying they've got thousands of rewards points that's going to be lost in 2 days if they dont click on the link to spend them?
Solved! See the answer below or view the solution in context.
01-08-2024 08:32 AM
Hi @Samaco
Thanks for coming to the community.
Have you clicked any links and entered any personal information in the email you received?
Please see our Online Security: Avoid and Prevent Scams Help page for information on reporting any scams to our security team.
Debbie 🙂
01-08-2024 11:01 AM
01-08-2024 11:26 AM
Thanks for getting back to me @Samaco
You did the right thing checking this first. Our Online Security: Avoid and Prevent Scams Help page has information to help avoid, prevent and report scams.
Debbie 😃
31-12-2025 02:50 PM
Thank you so much for this I really appreciate it because I almost fell into their trapped wow 😮
31-12-2025 02:53 PM
How can I report that number?
31-12-2025 05:01 PM
Hi @Godwin101
I'm glad to hear that you didn't fall for a scam. If you forward the message to 7726, a security team will look into it.
You can see some more information on how to prevent and report scams on this Avoid Scams help page.
Chris
04-01-2026 08:43 AM
Hi, unfortunately I got this message and clicked on the link and put my phone number in! As I was scrolling I realised it could be scam and went to check! I guess they already knew my phone number as they sent me a text. What should I do?
04-01-2026 09:24 AM
Hi Amy842
I wouldn't worry as you haven't put any bank details or any other relevant details in.
This scam has been doing the rounds for a long time now I've had a couple of messages myself and have posted on here about it unfortunately with things such as this you have to be vigilant as they come in all sorts of different ways especially with technology as it is.
04-01-2026 12:24 PM
Yes I’ve had the text
04-01-2026 01:07 PM
Hi @Laurabaker80.
Welcome to the community.
I would recommend reporting this by forwarding the text to 7726.
Please don't click on any links and provide any personal information.
Katie