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Message scam about rewards points from EE

Margih62
Investigator
Investigator

Hi is anyone else getting messages supposed to be from EE  saying they've got thousands of rewards points that's going to be  lost in 2 days if they dont  click on the link to spend them?

752 REPLIES 752
Sarahcholerton
Explorer

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 got this message today stupidly I clicked the link it took me to a page to put my number in.

Luckily I didn't put it it and shut the site down. Will I be okay as I didn't actually put any information in to the site. Just opened the link

Katie_B
EE Community Support Team

Hi @Sarahcholerton

If you have opened the link but provided no personal information you should be fine.

I'd recommend forwarding this message to 7726.

Katie

No it asked me to put my ee phone number in and I thought that's a bit weird. So I closed the browser without putting any information on it

 

 

I have also just received this text, just minutes after receiving a legitimate text from ee offering an upgrade.

Leanne_T
EE Community Support Team

Hi @Skpt 

Thanks for coming here and letting us know. 

Please report the scam text to 7726 and this will be looked into. 

Leanne.

Yes your be ok but still tell your bank what nearly happened and see what
they say. 👍

A PYNAERT
C-jennings
Established Contributor
Established Contributor

I received this text today:

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As I've been with EE for some years and have never received a text such as this before I was instantly suspicious I don't click links I'm unsure of or don't know I've now reported the text to 7726 and blocked the number. I've read other posts on this subject before receiving this text I did get a genuine text from EE about 15 minutes before the suspect text arrived so I'm unsure what to think. All I can say is never click a link unless you are certain it's genuine and even then it doesn't hurt to do your homework and check if any such scams are going around or contact the company that the supposed text is from.

Is there any update from EE about this text it would be nice to know.

Katie_B
EE Community Support Team

Hi @C-jennings

This is not a genuine message from EE. 

Thanks for reporting this to 7726. 

Katie

Exactly the same scam from those vermin I got, glad your safe 👍

A PYNAERT
Mikeb2
Visitor

Received today, nearly caught me out.