09-11-2023 05:24 PM
Hi is anyone else getting messages supposed to be from EE saying they've got thousands of rewards points that's going to be lost in 2 days if they dont click on the link to spend them?
Solved! See the answer below or view the solution in context.
06-03-2024 03:23 PM
Hi @Keithr5,
I'm sorry to hear you've been a victim of a phishing scam.
You've done the right thing in reporting it to your credit card company.
If you also shared some of your EE account details, I'd recommend contacting our team on 150 so they can add some further security to your account.
James
06-03-2024 05:23 PM
Thanks James B
Dont know how I managed to fall for it - I am usually very wary of such things. I was convinced it was from EE..........
All that glitters is not gold.
06-03-2024 05:48 PM
Hi @joncollins_004.
Please don't click any links.
I'd recommend reporting this by forwarding the text to 7726.
Katie
06-03-2024 07:13 PM
What are we up to, 6 or 7 people now who received this specific scam text just hours after upgrading their contract?
The odds of this timing being coincidental are now something like one in a billion. There is an active data breach on EE's end.
06-03-2024 08:27 PM
@InternetPerson wrote:
The odds of this timing being coincidental are now something like one in a billion. There is an active data breach on EE's end.
You can only safely conclude that by comparing the number of "victims" against the volume of upgrades completed during the same time-frame, without a text message being received. I suspect those would be measured in the tens or hundreds of thousands.
06-03-2024 08:58 PM
I have had the very same experience with this phishing scam.
Apparently I had 5000 points awarded for being a new valued customer.
06-03-2024 09:27 PM
Yup, I was a dumbass and clicked on the link. I’ve cancelled my bank card and forwarded the text to 7726. Normally I’m good with these things but just shows I wasn’t paying attention. I spoke to my bank and they’d set up an apple pay account. The bank cancelled it. Phew. Well at least I’ve lost nothing except my pride and hopefully I’ll be a bit wiser.
06-03-2024 11:27 PM
I had same messge lol they asked me my bank deatils etc
07-03-2024 07:36 AM
I'm glad your bank was able to stop it in time, @Duke808 🙂
James
08-03-2024 11:25 AM
Yup and I didn't click on the link. Too good to be true calling me high quality client 🤣