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Message scam about rewards points from EE

Margih62
Investigator
Investigator

Hi is anyone else getting messages supposed to be from EE  saying they've got thousands of rewards points that's going to be  lost in 2 days if they dont  click on the link to spend them?

752 REPLIES 752

Yes scam 

SCAM 

@auntyhelen04 : Report spam texts to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Michael1022
Investigator
Investigator

Hey I have just received that same email and added my bank details 

@Michael1022 : Then you better get on to your bank to freeze your a/c & issue you with a new 1.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
C-jennings
Established Contributor
Established Contributor

If you have entered details then definitely get onto your bank and explain the situation and they will work with you to resolve the issue. Then I would report the text by forwarding it onto 7726.

Saimz84
Explorer

Yes I received the same message, then realised the phone they messaged on is no longer with EE so it's got to be scam. 

Get in touch with your bank straight away if you or anyone has given Bank
details.

A PYNAERT
Jennyfaethebloc
Contributor
Contributor

Yes and they got access through the my ee app. I've heard from a few people now that they have gained access to their ee accounts l believe the fraud department is looming into it. 

https://cutt.ly/zw2OdxQu?ZDP=fOJD7Bzm9b 

This is the Web page so do not click on it. And share this with everyone on ee.

Totally agreed l was looking at an upgrade on the my ee app when the text came through. That's a massive security breach and ee should be dealing with this accordingly and contact alm customers to be alert. As l also gave my details as believing it was legitimate and now I'm in panic mode. Thing is l got mine yesterday and this is dated as happening the beginning of the month so why as a valued customer have we not been informed of possible scam. Seems to be an error on their part.