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Message scam about rewards points from EE

Margih62
Investigator
Investigator

Hi is anyone else getting messages supposed to be from EE  saying they've got thousands of rewards points that's going to be  lost in 2 days if they dont  click on the link to spend them?

752 REPLIES 752

Check your bank asap like now because I fell for it aswel 😂 I signed up to some scammers apple pay I had to report my card as stolen and get the apple pay deactivated from my account hope this helps 👍

 

What we could do with is some scam the scammers. Was chatting to some of
the people about these vermin and they sometimes look on these sites, it's
a shame we don't get some of these scam the scammers doing it on our sites.
Perhaps EE should employ some of these. Stay safe 👍

A PYNAERT
Not sure what you said, did you click on it, sorry 🤔

A PYNAERT
Yep even if anyone didn't click on it still report it. Hello m8 they didn't
get any monies did they 🤔

A PYNAERT
Battgirl83
Visitor

Yes had that. My bank the contacted me. Had to cancel my card. Got a new 1 coming. 

They're in the USA

Leanne_T
EE Community Support Team

Hi @Battgirl83 

I am sorry you have had this message and entered details. 

If you haven't already please change all passwords that use the same log in details if you entered these on the link. 

Please forward the scam text message to 7726. Our Online Security: Avoid and Prevent Scams | EE Help page has information on reporting any scams to our security team

Thanks. 

Leanne.

C-jennings
Established Contributor
Established Contributor

I'm sorry to see how many people are getting caught out with this scam. If you have clicked the link and input details then as others have said contact your bank right away, then report the message to 7726 unfortunately this sort of thing is now so common nowadays and they are so convincing and look like the real deal they are also worded in such a way that makes the recipient think:

"Oh I have to act quickly as I don't want to loose out" 

That's how they catch people out. The best option whenever we receive a Text message, Email or phone call stop think take a few seconds. If in doubt check it out. 

And if it's a phone call your not sure about hang up and contact the company that's supposed to be calling you they will confirm or deny the call.

At the end of the day all you are doing is keeping yourself, money, identity and accounts safe.

Jo1173
Visitor

I've just got this message about this its a definitely a scam text message its not from ee 

ARCHIE68
Visitor

Well it looks like this scam is still doing the rounds as I got one 5 minutes ago 20/03/24

auntyhelen04
Investigator
Investigator

Yes it's a scam