09-11-2023 05:24 PM
Hi is anyone else getting messages supposed to be from EE saying they've got thousands of rewards points that's going to be lost in 2 days if they dont click on the link to spend them?
Solved! See the answer below or view the solution in context.
08-03-2024 09:57 PM
Has been reported but naturally no response yet.
08-03-2024 09:59 PM
@KramEkosum and you’ll not get any response from reporting a potential scam.
08-03-2024 10:06 PM
@KramEkosum all you can do is report a scam. And the claim of it being an inside job is a very bold claim especially when you have no basis behind that claim.
There are people receiving these who are not with EE and yet it still is about EE, that alone says it’s not an inside job and just some scum trying to get lucky with these messages.
08-03-2024 10:20 PM
Thank you. The fact that it is occurring outside of EE does not materially prove that there is no 'inside' involvement. Criminality is far more sophisticated than that; and I know some people who have worked on both sides of the fence... You have no idea how bold I am, and certainly cannot second guess what knowledge basis I have!
Of course, the recent advances in AI mean that scamming is very clever and realistic. However, the replication of the graphics and user interface is so good that it was either copied and AI generated or was used directly by a highly skilled employee/ former employee.
09-03-2024 02:20 AM
09-03-2024 02:49 AM
What do I do if I've clicked on this
09-03-2024 05:20 AM
This has also happened to me. Because it came through with the other texts I clicked on. I have had to call my bank and order a new card. EE you are responsible for this and need to update your security and tell customers that this will happen when they purchase your products. You have a duty of care to your customers
09-03-2024 07:32 AM
09-03-2024 07:43 AM
09-03-2024 08:17 AM
If you haven't entered any information you should be OK but if you have contact your bank as soon as possible you can also report it to ee