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How do i remove content lock im on pay as you go

waynehannant
Visitor
 
30 REPLIES 30

I did this at your Walsall branch last year and they didn't do it. None of the staff knew how to do this. Just tried to do it online at the EE website and the website keeps crashing not good 

Leanne_T
EE Community Support Team

Hi @Cannock113 

I am sorry to hear this.

Please give us a call on 150 and the team will be happy to get this sorted for you. 

Thanks 🙂

Leanne.

You have not solved the problem. The situation is mad and it needs to be addressed head on. Are credit card users the only ones who are meant to servive

Yes because rich or crim mummy and daddy can fund one. Why can not the bank just signify that a person is over or under 18 upon transaction. The address is confirmed. Kids need to be keep away from drugs and the elite or they end up in the explicit content to pay for their addiction or just the need to escape poverty.

@Debitcardblues : Well, somehow I was given 5 🙂 !

Kids can have Debit Cards, but can't get Credit Cards. It is a parental control!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

What do you mean they will see. You can solve it easily by using the debit card the same way as the credit card method. Photo ID is not accepted for voting or is it

Hi five, five credit cards or five ways that you can not remove the child
lock. I even went into EE. guy ask manager cant we just unlock it like
credit card. Answer a big woke NO.

.
Leanne_T
EE Community Support Team

Hi @Debitcardblues 

Please give us a call on 150 and the team will help you get the content lock removed from your account. 

Leanne.

I have done that today around 4.30pm. I have to try a different myEE
browser selection because you are always changing them. I will try later
but do not know if this will solve the removal of the child lock to OFF.
Why can nobody tell me it should be simple.
Leanne_T
EE Community Support Team

Hi @Debitcardblues 

Did you call and speak to our mobile care team on 150? 

Are you on a pay as you go or pay monthly account with us? 

Leanne 🙂