The EE Community

Running xbox games via xcloud on Apple kit and even Apple TV

OK. when the new remastered Oblivion was released I thought I might relive my youth(I become a pensioner in September)  and was considering buying a new xbox(still got an xbox one) and the new remastered Oblivion.  Then I discovered you can run most ...

Fibre to the house

When will fibre to the house be rolled out in my area? YO13 9LH. Virgin Media are already here and my neighbours have it but what are EE doing about bringing the service to my door instead of this old copper which is woeful. I don't want to leave EE ...

Cat5e cable and 500mbps

I have 500mbps speed and a BT smart hub 2. I run a Cat5e cable 50m to an outhouse but only get 90mbps there. Wi-Fi in the house is approx 500. After contacting BT technical help, they told me that Cat5e will not support 500mbps and will only give 100...

No A/c No. No Netflix and Now access. Terrible Customer Service.

Where do I begin ! Since being moved from BT to EE, nothing but problems. Wi-fi keeps dropping off, even after an alleged fault rectified and an engineer coming out.Swapped to the Entertainment package in March and no welcome "Thanks for choosing EE"...

Stuck Between BT and EE – Billing Nightmare!

Hi everyone,Back in early March, I was offered a great deal to switch from BT to EE for Internet, phone, and TV services. It was much cheaper than what I was paying BT, so I decided to take the plunge. My EE services became active on the same day I r...

Ported but Text issue

Recently ported over to EE from Vodafone keeping my original tel number  ,  when calls are made from mobile to any landline or other mobile my original number is displayed correctly on receivers handset. ...............But, if i send a text message f...

Cannot view my EE Broadband account or bill after switching from BT

I suspect I am one of many but here goes hoping adding this entry may make someone in EE take notice. I have been a EE mobile customer since May 24 when I switched from BT Mobile. This year I switched from BT Broadband to EE and my broadband was acti...

Now TV

I have switched from BT where everything was great. I  can access Sky Chanel’s but not Now TV. Now TV doesn’t recognise my email. I’ve contacted the EE technician but they can’t do anything and told me to contact Now. Now said it wasn’t their problem...

26/04/25 I AM IN EXACTLY THE SAME SITUATION. I CANNOT GET ANY SORT OF CONTACT WITH ONLINE CHAT TO EE, MY ROAMING PASS HAS RUN OUT & I NEED ANOTHER ONE BUT JUST CANNOT GET ANY RESPONSE FROM EE. ABSOLUTELY USELESS. I AM NOW UNABLE TO MAKE ANY CONTACT T...