26-03-2025 03:26 PM
EE is showing another customer's full details, bills and private information including full address on my account. Is there an easy way to raise this with them as a complaint and huge security flaw?
26-03-2025 03:43 PM
Hello @afwfwfwfwfwwwfq ,
Welcome to the community,
Have you tried raising this with customer service first to find out what is going on? That indeed does seem strange that your account is showing someone else’s details on your account, never come across that one before.
26-03-2025 04:42 PM
Welcome to the community.
I've sent you a private message to get a bit more information from you, so that we can look into this further. Could you take a look at your community inbox and get back to me please?
Thanks
Chris