Dark Web Monitoring down?

Gastro5A · ‎04-06-2026

Dark Web Monitoring has been unavailable on the EE Cyber Security app on my phone for a couple of weeks now. Does anyone know what’s going on?

Northerner · ‎04-06-2026

Hi @Gastro5A

Is this not a Norton product. It might be worth checking/posting on there forums.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Peter_W · ‎04-06-2026

Welcome to the Community, @Gastro5A

Thanks for taking the time to flag this, too!

This is the first report I've heard around this - could you please let us know a bit more about what's happening when you try to use this?

Peter