SIM cards & Porting

When switching to eSIM I never received the activation code

I tried switching my SIM to an eSIM a couple of days ago, I ordered it via the EE website and all was fine. I followed the instructions and at one point it said that I would receive an activation code (PIN) on my old (physical) SIM card, but it never...

Ee sim replacement order

Hi there I done a replacement order because my sim still has arrived yesterday I was wondering if u could tell me when I’m gonna get billed and email notification are gonna come for the bill also when the sim is gonna arrive 

My replacement card is not working

No service

I received a text message saying a new sim is being dispatched however I didn’t request for a replacement and the next day my phone has no service, what’s going on ?

No Service sim

I received a message from EE today saying that my new sim has been dispatched even though I didnt order any new sim. A few hours later, im checking my phone and it says no serbvice and im not sure what to do now. I feel like the sim im using now has ...

No network

I just got a text about a replacement sim being sent ( literally no reason i would get this as havent spoken to ee since september) after about 2 minutes of the text my network and signal disapeared. I cant call out, not even wifi calling when i conn...

Re: No network

I have the same issue.My partner is on a EE buisness account and his phone is working properly. Currently on hold with customer services, they answered at 30 mins, said nothing then hung up.

Not registered on network

I've just swapped over from 3, I was told today my number will switch over to my new sim but its not working.My old sim cut out but the new one doesnt work either