SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Resolved! Esim

Hi, I need help with my number.I transferred my physical SIM to eSIM on my old iPhone, and then tried to move the eSIM to my new iPhone, but the transfer failed. Now both phones show no service.Can you please reset my eSIM and push a new eSIM to my i...

Rog007 by Explorer
  • 200 Views
  • 3 replies
  • 2 Helpful

Resolved! fully paid but no sim

I am paid up with EE for a mobile monthly since 13th Nov. I have sent EE a PAC code and my previous 4G supplier has disconnected my service today (24th) but I still have not received either a physical or an e-sim from EE so no way to phone them. How ...

icarus93 by Investigator
  • 290 Views
  • 6 replies
  • 2 Helpful

Resolved! Pac code

Since I didn’t renew the contract, how to retrieve a PAC to port my number. I called EE customer service and they say they could not provide PAC since my number is no longer active.how could I deactivate my number in short time in order to get PAC? O...

Lilysav by Explorer
  • 206 Views
  • 3 replies
  • 0 Helpful

Resolved! Porting issue

My phone shows “No Service” and there is no fully active EE plan in Mobile Data. When people call my number the calls still go to Lyca voicemail. This is a split-port issue. The number is stuck between Lyca and EE. Please escalate this to the Porting...

Resolved! PAC when account suspended

Anyone know how I can get my PAC even though my account is suspended. The outstanding bill is in dispute but they’ve already issued final bill, so I can’t text the normal PAC request number