SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Number porting

It has been 24hrs and despite of multiple calls and chat sessions my number porting has not been completed. I have downloaded new esims and restarted my phone. I was promised it would done by 6pm then by midnight and it’s now the next day and I’m sti...

Resolved! Upgrade unavailable

Hello, the app says I am due an upgrade but when I click on it ,it says upgrade unavailable? I have reloaded the app , phone off/on etc. has anyone else experienced this? Technical say nothing is wrong there end which clearly can't be right?

Resolved! Number transfer

Hiya,I'm switching from o2 to ee esim only, I've had the confirmation that my number transfer is complete (at 12:20pm) but the number showing in my settings and when I text / call is still my temporary ee number.I've turned my phone on and off a few ...

Lizzie205 by Investigator
  • 321 Views
  • 4 replies
  • 0 Helpful

unneeded sim card

hi, i’ve just ordered a phone, then realised i got it with a sim. i already have a sim with ee. the new one is a new phone number, not my own.can i give it to my dad for his phone? also an ee handset. he wants to port his number to ee, so i wanted to...

cobies by Investigator
  • 206 Views
  • 6 replies
  • 1 Helpful

Resolved! Mobile upgrade

Hello! I want to upgrade my phone and keep my number. I'm currently with BT and had the same phone for 5+ years, so it's time for an upgrade. My internet package is with EE. What do I need to do to get a new phone with my number on a new SIM? 

N_i_c_k by Investigator
  • 136 Views
  • 1 replies
  • 1 Helpful