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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Lost SIM but no way of reporting it

Hello! As the title says, I lost my SIM card (pay as you go) in April while travelling, but I have no way of calling CS to report it/ask to block my number because I can’t really download Skype or make proper international calls where I’m at atm. Is ...

Where is the Porting Option?

Trying to move from Vodafone to EE, what a nightmare. Doesnt seem like anyone wants to take my money.For the life of me, despite watching the video which says go to 'account settings' to and then 'switch to EE', where do I find this? Ive looked on th...

Chazaxl by • Explorer
  • 152 Views
  • 2 replies
  • 2 Helpful

Resolved! Upgrading Plan for Apple Watch

Hello all,I don't really use my phone a lot so all I have is the Iphone 8 - I'm looking to get back into jogging and somebody recommended I get an Apple Watch Series 8 as it's compatible with my phone so I can jog without my phone and listen to music...

Araxxor by • Visitor
  • 206 Views
  • 1 replies
  • 1 Helpful

Resolved! Travel esim

I bought a 30-day travel esim, received the QR code and managed to activate it. However, I accidentally deleted it when trying to delete an older esim.I called the support number but they said the couldn't find my account. I registered on the website...

Unable to link product in ee app

I've just joined & finding issues with your onboarding process.Simply put - I cannot link my e-sim purchase to my ee account. It just says to try again later after EE have fixed it. Could you let me know what the problem is within EE? When will the i...

Giaweihy by • Visitor
  • 134 Views
  • 1 replies
  • 1 Helpful

Resolved! How to find out if PAC code is going through?

I ordered my SIM card to join EE on the 4th and got it on the 5th (Wednesday). One of the options I chose was to move my number over from Tesco, and I gave EE my PAC code on Tuesday with the order. I understand this takes a while, but is there a way ...

New sim plan wont work

HiI purchased a £15 sim card only deal and swapped my number using the porting method. When I insert my new sim its telling me I have no credit when I have all my allowances showing on my app. Is this because my number is in the process of being swap...

LauraJ91 by • Visitor
  • 142 Views
  • 1 replies
  • 1 Helpful

Resolved! Incomplete porting from O2 to EE

Hi, please help! I have 3 phones on my EE account. Two of the numbers were ported over from O2 in January this year and they have been unable to receive short number SMS and OTP’s ever since. We have kept the original o2 numbers. I believe this is du...

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