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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! 2nd attempt with new SIM

Hi there. I got a new phone which needed a different SIM as the old one didn't fit. Managed to eventually chat with a representative who after a long time issued an eSIM...it arrived, didn't work. I ordered a new physical SIM (both have individually ...

anniewat by • Investigator
  • 249 Views
  • 7 replies
  • 0 Helpful

Resolved! Moving number to EE

I have just ported my old number to EE but I have an active plan with EE with the number the SIM card gives you. If I change my number will I still have this plan or will I lose it? 

Emergency only calls

Moved frome tesco to EE, keeping okd number, had messages say all gone through & ready but still can't do out going calls Help needed as lots of hospital appointments 

SandiB17 by • Explorer
  • 163 Views
  • 3 replies
  • 1 Helpful

Resolved! Number lost on eSIM

I’m in Thailand, got a new phone in uk, iphone15, made my old sim an eSIM, got an eSIM package before I landed for Thailand, all good. Went to 7/11 as advised to get a Thai sim, they put it in my phone, and seem to have deleted my old number. Added o...

Resolved! Number porting

Hi there. I've recently switched from O2 to EE and kept my O2 number. That's all transferred over now. My temporary EE is still showing when I text family and friends via Samsung Chat despite the number saying its transferred over and verified etc. I...

JamesB527 by • Investigator
  • 278 Views
  • 7 replies
  • 4 Helpful

Resolved! Sim porting

Hi.    It’s been 26 hours since Ported my sim from lebara to ee but it is not at all porting . Does it takes more …?

Resolved! Move ESIM from Lenovo to ipad

I have a Lenovo tablet from EE that came with an ESIM - I want to move the eSIM across to my iPad if possible as I don’t really use the Lenovo - is this possible and any idea how to do this please 

Katie759 by • Investigator
  • 219 Views
  • 4 replies
  • 1 Helpful

Sim only

Hi. My wife just changed to a sim only plan and cant get back into chat. Can you tell me if she can still use her current sim or will she have to get a new sim card?

Geomac1 by • Investigator
  • 150 Views
  • 2 replies
  • 1 Helpful
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