SIM cards & Porting

Resolved! Replacement SIM

So i have a pay as you go sim. Been on EE for a year or two now and my sim card has just died. So i tried ordering a replacement off of the website... put in my info for a physical replacement to be posted to me, said it would cost 1.50 pounds and th...

Resolved! PAC/Port hasn't happened by 6pm

Sorry if this has been asked before, but I submitted my PAC to EE yesterday morning and had a text confirmation to say it would port my old number over by 6pm today but it hasn't yet. Is it likely to need me to do anything?

Resolved! PAC for pay as you go?

Can I use a PAC number with EE pay as you go to port my usual number from an Vodafone plan ?

Resolved! New to EE - SIM card question

Hello - I’ve just got an EE mobile contract having previously been with 02.Sorry to sound like a Luddite but my new SIM card has just arrived but before i change them what will happen to my current data (specifically WhatsApp messages)? I’ve a few s...

Resolved! Re: Phonecall offering new sim card

My husband has just received a phone call from Eric @EE telling him is sim is out of date and will stop working tomorrow, as my husband was struggling to understand is accent he passed the phone to me, I had a bit of fun with him before telling him h...

Resolved! Ported number from 3 to ee no incoming sms

Hi I transferred my number from 3 to ee it said it was successful but I don’t seem to be able to receive incoming text messages is they anyway this could be fixed without me calling ee as I’m not very good at talking to people on the phone.

Resolved! Set up sim

So I recently got a SIM from EE, I have a friend's and family discount that hasn't been applied and my number not ported over, from 02. It was also a 30 day SIM I took out but I'm looking at 24 months on my contract I'm very confused and disappointed...

Resolved! tranfer pocket landlines to another provider

HelloI have 2 pocket landlines that are connected to my mobile number and I want to transfer these 2 landlines to another mobile number which is in another provider I have contacted EE customer service but still trying to find an answer to my request...

Resolved! i have two sims, one for UK, one for Ireland. My UK sim is the active one atm.

I cannot sign back into my phone and I think this may be because the UK sim is the active one. I think this is the first time as usually the Irish one is active. I have used my password from the app to log back in to my mobile but it will not accep...

Resolved! How do I order a replacement sim card without making a phone call?

Hi EE communityEE keeps sending me messages saying that my current phone [Samsung Galaxy J3 (2016 ] won't cope with the decommissioning of EE's 3G network + the battery has started to drain very quickly.So, time for a new phone and I am thinking of p...

SIM cards & Porting

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