Resolved! How Can I Get a QR Code Without My Old Phone?
Having the exact same issue- I need a QR code!! Hopefully someone knows. I cannot access my old phone either as it totally died on me. [Mod edit: Title added.]
SIM cards & Porting
The place to ask your questions about SIM cards for any device. and porting your number
Forum Posts
Delays in transfers from o2
I help out in the giffgaff community and there's a large ammount experiencing a delay in transfers from o2 Does anyone know if it's a similar situation with transfers from o2 to EE
Resolved! If i buy a sim on the EE app, can i use it as an eSim?
Hello, my phone's sim card tray is broken therefore I cant use any physical sim. I was wondering if I purchase a sim on the EE app, will I be able to use it as an eSim? I have attached a photo with the plan I want to buy.
Resolved! Porting Issue
Hi, I recently transfered from O2, new sim inserted and followed the required steps and the porting process via text. Was told in the reply porting would be complete by now, I can call outbound but can't receive calls or texts. I've obviously lost my...
Resolved! I accidentally made an eSIM whilst trying to transfer my number
I got an iphone 17 and a physical SIM with EE and I was previously on an iphone 13 with a physical SIM with sky. I put the new SIM in my phone and transferred all the data from my old phone and also transferred my number but I’ve ended up creating a ...
Resolved! Trouble porting esim on O2 to esim on EE
Hi there,I joined EE on Wednesday and as part of joining I am porting my old number from O2 to EE. I submitted the PAC code, downloaded and activated my EE esim and it said it would take 1 working day for the port to complete.Here I am on Friday and ...
Resolved! Delivery of sim
Hello, Im a new customer of ee and i placed an order for a sim om Saturday but i still haven’t received my sim.Please give me an update on my order.
Resolved! My ESIM never arrived
My ESim was ordered but I have never recieved - I am unable to call EE as my previous plan has be cut off. When I go to track my order it says its timed out or having difficulties. How can I contact Customer Service either by email or online?
Resolved! Linked Account
I cannot locate the original email address used to transfer a number into EE is there a way of finding this information out ? it would have been a company email address but everyone on the generic EE number will not help without security clearances e...
Resolved! eSim number porting
Hi. Just got my new ee esim set up. I entered a pac code when placing the order. Will i get a conformation text or email to tell me when the porting will take place? With previous networks ive always had updates on when it will take place and conform...
