SIM cards & Porting

Resolved! ee completely messed up my contract!

Currently in South Africa. My iPhone 13 using a monthly plan with eSIMphone ee to try and save a few pennies and was ‘sold’ a new package PAYG. Unknowingly, I accepted, only to later find out that pAYG can’t be on an eSIM!call back at huge expense, t...

Resolved! SIM (pay as you go) not arrived

Hello, I ordered a pay-as-you-go on Tuesday last week (15 September 2026). It does not arrive to me yet, but I received the SMS from the Royal Mail saying that it will be due on 16 September 2026 around 10am-12pm. I check, and no SIM or post arrives ...

Resolved! Re: How do I get my puck code to unlock my sim

Where will I find my puc code

Resolved! Downloaded Wrong eSIM

I just received a new phone and while setting it up I managed to download my son's eSIM instead of my own.Happy days, as I've now killed the eSIM in his iPhone and transferred it to my new Oppo. I've just spoken to an EE Guide who literally just trie...

New PAYG Sim - no credit

HiI bought a PAYG Sim from EE and paid £13.50. I also gave my PAC number etc to have my number ported on the 15th. Today i put the new sim in my phone and found i have zero credit and the number hasn't ported, so i sent PORT to 150 and got a message ...

Resolved! SIM card

Hi my daughter is already in contract with her SIM card. If I was to buy just the phone from EE, can I use any SIM card ? Thanks

Stolen phone and lost SIM

Hi. My phone was stolen a week ago on holiday. I reported it and had a new SIM sent to my address. Just got back from holiday and no SIM has been received and I have no phone or ability to contact EE and need access to a phone immediately. I have an ...

Resolved! Re: Activating an eSIM while transferring my old number

Please can you activate my eSIM which is not activated due to I lost my phone and now I have new iPhone 16 promax the number is ***** [Mod Edit - Phone number removed; Kindly avoid sharing sensitive information on the public forum]

Resolved! PAC CODE

i need my pac code but i can’t text it to get it

I just texted 65075 to EE for my PAC

Genius I just texted 65075 to EE for my PAC because I want to leave, was following instructions from OFCOM - but instead of complying they sent me their 'Welcome to EE's Port IN service' please reply with the number you want to transfer from another ...

SIM cards & Porting

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