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eSIM woes again iPhone to iPhone

Treble
Established Contributor
Established Contributor

 NEw ip16 pm landed trying to transfer eSIM says timed out every time don’t say i have to go instore again this should be flawless by now 

5 REPLIES 5
Christopher_G
EE Community Support Team

Hi @Treble 

Welcome to the community.

Is this happening when you're going through the Quick Start menus? Is your phone connected to WiFi with your Bluetooth switched on?

Chris

Treble
Established Contributor
Established Contributor

It’s sorted now thanks tried the app instead 

Christopher_G
EE Community Support Team

Brilliant, thanks for letting us know, @Treble 

Enjoy your new phone 🙂

Chris

Hi. I recently activated esim process to new IPhone 16 and I now have no network to call or receive calls 

Katie_B
EE Community Support Team

Hello @Antkp11

Thanks for coming here. 

Did you transfer your eSIM from another phone?

Do you still have No Service?

Katie