SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Can not make a call

Hi I put my new ee sim card about 17.00 pm but since this time ı can not make a call so Also when ı make a call ,it is seen on the screen call faild ! How could I do fix it ?

wrong number on sim

I have just changed from BT to EE and they sent me 4 sims as I have a family plan. There was nothing on them to say which was which number. They've all changed to our old numbers but we have them in the wrong phones. i know we can move the sim from e...

shell42 by Visitor
  • 476 Views
  • 1 replies
  • 0 Helpful

Upgrading from contact to sim & keep same number

I’m overdue an upgrade and am looking to go from contract to sim only.How do I go about keeping the same number?Online it’s asking for my delivery address. I thought my plan would just change and I wouldn’t need a new sim?Thanks in advance. 

alexkate by Visitor
  • 711 Views
  • 3 replies
  • 1 Helpful

Number swap

I changed from Vodafone to EE and requested to keep my old number. It’s been more than 24 hours and my number is a new number and not the old one I requested to keep… help!? 

Aab94 by Explorer
  • 380 Views
  • 2 replies
  • 3 Helpful

Resolved! Porting a number from BT

I am concerned I persuaded my daughter to move her sim from BT to EE. She placed her order on 6th Sept and gave EE her PAC code.  She has received her EE sim and her first EE bill but nothing about her number from BT. She is worried she will lose her...

Capricorn by Contributor
  • 648 Views
  • 6 replies
  • 0 Helpful

Port

I have ported my lebara number to ee and it's been 4 days still the number hasn't ported . And my lebara sim got no network now so it should be ported by now.

Rahul358 by Explorer
  • 354 Views
  • 3 replies
  • 0 Helpful

eSIM Worth It?

I have 4 numbers on my account for my wife/kids.Is it worth upgrading the physical SIM's to eSIM's?We don't travel, which is the main benefit I understand of an eSIM, we do recycle the phones around the family when somebody upgrades, so currently we ...

Marus by Contributor
  • 472 Views
  • 1 replies
  • 0 Helpful