Text message

Rajatsingh6807
Explorer

I recently ported my sim from lyca to ee and i am not receiving any text messages

3 REPLIES 3
Christopher_G
EE Community Support Team

Hi @Rajatsingh6807 

Welcome to EE and our community.

How recently did you port over? Have you tried restarting your phone?
Chris

Today morning my sim was ported successfully everything is working fine i can send messages login to my ee account but i am not receiving text messages. Yes i have restarted my phone 3-4 times now .

Katie_B
EE Community Support Team

Hello @Rajatsingh6807

We do recommend allowing up till midnight tonight for your port to fully complete. 

If you are still experiencing this after the time frame provided please be sure to let us know. 

Katie