SIM cards & Porting

Moving networks

Hi how do I move my phones from sky to your network now that I’m a bt customer please

I have placed an order for EE Sim only deal and asked to transfer my number from o2. I provided PAC and was told transfer will take place next working day. What will happen if this transfer takes place before I receive the new Sim? Will I lose my con...

Resolved! Cannot make calls using my new SIM

I have purchased a new SIM on a £15 unlimited minutes plan, but it won't let me make any calls. It say I have £0. Why is this? I have registered my credit card details and it says it will take my first payment today.

Resolved! Sim card lost

My phone is lost so i need new simcard

Resolved! Broke my sim need new with with same number

I have broken my sim and need to know how to go about getting a new one sent to me with my original number please thanks ✌@ee

Resolved! Why have I got 2 numbers?

When moving to Ee I kept my old number, however, sometimes text messages are received from that temporary number. If you ring or text my original number that also comes through to my phone?In settings on the SIM card it displays the incorrect number ...

Re: No service with new sim

For new people this number sends you to an automated service. It’s IMPOSSIBLE to get to the right answer and has added HOURS onto the painful search to get a sim working!!! I hate this

Resolved! Keeping old phone number

Hi I hope someone can please help I recently purchased an EE sin card and would like to keep my old number from another provider I have my pac code, but each time I attempt on the app to do the change over it’s telling me that my current EE number is...

Resolved! Can I request a new phone number

No service with replacement sim

My old sim stopped working, so I got a replacement sim with the same info and data plan and it says no service. I’ve waited a day and it’s still coming up with no service?

SIM cards & Porting

Forum Posts

Moving networks

Resolved! Transferring to EE