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The place to ask your questions about SIM cards for any device. and porting your number

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Text to get PAC code not working

I have text to get PAC code to leave EE. Contract finishes today. Keep getting message 'due to account status we cannot process your request". Same on-line on my account. Anyone know if there is an issue or why I cannot get it? TIA

Phone number

I ordered a sim card with my previous mobile number but it came with a different one. I need my previous number 

Emy_212 by • Visitor
  • 300 Views
  • 2 replies
  • 0 Helpful

Resolved! Number hasn’t transferred

Hello,  I recently sent my PAC code to EE to transfer my number to my new sim and got the confirmation email to say it would be done within a few working days. It has been a week and a half but my number still hasn’t transferred over. I have followed...

Lucy49 by • Visitor
  • 32914 Views
  • 17 replies
  • 6 Helpful

Phone number transfer

I got a iPhone 14, keeping my old number, how do I set up on phone I assume I have an eSIM. I didn't have an iPhone previously and it seems to want a QR code of some info. Like SM-DP + address etcWhere do I get these

Switch back to EE from o2

I left EE for O2 in the last 2 weeks. The network is terrible where I live so want to switch back. I’m within the cooling off period & have the PAC code but can I avoid another credit check to move back?my account still is showing I can upgrade so it...

Esim new iphone

Hi,I have just received the new IPhone 14 and want to take my esim from my iPhone 12 over to my new device. I have both devices still and my old phone is still active, what is the best way to do this? ThanksPaul

Wikey2021 by • Investigator
  • 361 Views
  • 1 replies
  • 2 Helpful

PUK code

How do I find my PUK code from the EE site; I'm logged into my account but can't find where to find the code; many thanks. 

AndyL43 by • Visitor
  • 1025 Views
  • 3 replies
  • 4 Helpful

Sim

Hi I have got a pac code from my sim provider as I am moving onto ee but I am abroad right now and I was wondering how long it would take for my ee sim to come and if it has arrived whilst I’m on holiday would it cut my current sim off as the number ...

Shaby1232 by • Investigator
  • 333 Views
  • 3 replies
  • 0 Helpful
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