SIM cards & Porting

Number cancelled during PAC code transfer

Help please!I submitted my PAC code to ee to transfer my old number. A few days later my old SIM stopped working so I started using my new ee SIM. I presumed the number had been transferred, but a week later I find out this wasnt the case. The old nu...

Re: 4G Broadband not connecting to Netflix and other services from certain devic

I. Have a s22 and put a pin lock on it and forgot it how do I get back into it so I can change pin so I can change pin and back on mobile any help would be well appreciated 

New sim need to transfer number

Hii transferee over from BT. I’ve got my pac code and finally my new sim but don’t know how to transfer my number over. can someone please help as I don’t want to screw this up 

sim card

I can't activate my sim card

Dual sim cards

Samsung Galaxy S20 FE. My phone supports dual sim (there are 2 sim's showing in phone info). However, the option to add mobile plan is missing in sim manager. How do I rectify this?

New SIM - must it be used?

My 89 yo Mum had a PAYG ee account for many years. She only uses a very basic phone for calls and very occasional texts. She was pursuaded to take out a 24 month £10 per month contract, which is probably fine as she was beginning to forget to top up ...

Hello - new phone trying to keep number

Hi therei ordered a new phone online from EE on Thursday and whilst entering my details online It asked if I had a PAC code so I text O2 and popped that on my details form when ordering the phone has come (Saturday Am )  and managed to get all set up...

Why can’t I activate my new sim

NEW SIM

This has been an extremely frustrating experience for me. So, on 02/12/2022 I ordered a new sim for my girlfriends new phone as part of her Christmas present. It is currently 16/12/2022 and still have not received the sim or even any tracking data to...