SIM cards & Porting

New sim not activated

Hi, I’ve just upgraded from an iPhone 11 to an I phone 13. I was sent a new SIM card and I followed the instructions regarding activation. I was advised that it could take up to 24hrs. It’s now been over 24hrs and I’m not gettIng any connection. Unfo...

PUK code

My PUK code isn't working. I locked my sim card by accident after entering my code incorrectly 3 times. I have found my PUK code on my-ee and I have tried it 6 times on different devices, but it isn't working. What can I do?

Hi

I have lost my SIM card can I get another one with the same number 

Pac Code

PAC code not recognised any idea. Moving from BT mobile to EE. Sim set up but PAC Code issued wont work

Newbie Here = PAYG Sim Questions

I'm a long-time GiffGaff user but I have been having issues with poor signal & my internet cutting out until I turn flight mode on & off to get it working again.I am looking at moving networks as I am sick of it now - it has been going on since rough...

EE registration when porting number

I've just signed up to EE, I'm bringing my number across and entered the number and PAC code when I signed up. I'm trying to add my account to my EE account but it doesn't recognise my number - as it's from my old supplier.Will I be contacted to tell...

Need add new sim card

Can you cal me back please?

I have a new phone and my current Esim qr code will not work. EE says qr code no

My son number xxxxxxxxxxx

Hi I’ve been trying to activate my son’s phone but I can’t find the SIM card for the number as follows xxxxxxxxxxx   note: I’m paying a monthly fee so I’m asking for a new SIM card to be sent to my home address ASAP thank you  [Mod edit: Please do no...