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Community Activity
Resolved! Issue
Also having the same issue and no idea why. Applied online and heard nothing for a week, contacted EE to be told it had been declined on credit. Attempted to sign up again over the phone but declined a second time. Credit score is excellent. No mis...
Can’t make calls or receive calls on digital voice
Changed to digital voice on Wednesday 19th March still can’t make or receive calls spoken to various advisors but still nothing waiting for a call back this is a vulnerable 89 year old persons landline and their only contact as they are unable to us...
No Internet
They are robbing me, I have no internet, they debited 31 pounds from the 35 pound package plan and I have no internet, I can't make calls, what is happening????? No one helps me with this support, I don't know what to do anymore.
Customer service contact - discrimination against ASD
Good afternoon. I wanted to upgrade a PAYE to monthly contract but the website is so bad I can't find the right package. I was dismayed to find that EE does not provide a customer service email or ChatBot option. How is it possible that I can write t...
Over charged for phone call
Having topped up my phone for £10 I made one call lasting 26 minutes my balance afterwards showed 40p how is this right £9:60 for 26 minutes?
Resolved! broadband drops out
as title says it drops out randomly but more often at night. Why is this happening
Resolved! Changing EE ID that is associated with forum account?
Is there a way to change the EE ID that my Community account is associated with?
Resolved! Unable to access my phone and landline plan and bills on the EE site.
Hello, I'm unable to access my phone and landline bills on the EE website. Has anyone any idea how I can resolve the problem?Thank you
Can't connect to the Internet (WiFi ! symbol)
Our EE Smart Hub isn't connecting to the Internet and says to sign-in on my phone and laptop. When you do, it goes to this webpage.
Resolved! the ee take me extra money for my bill and I need this extra money back
The EE took £50 extra from my account for the first bill, and I need this extra money back, please.
