Porting number.

[MarcinP78]

Hello. From Saturday I am waiting for the number to be transferred from Virgin to your network. It's been over 48 hours and my number is still on Virgin. Please help.

[Chris_B]

@MarcinP78   You’ll need to call customer service ms about this as it should have been done on Tuesday. 

[bristolian]

A PAC is normally actioned the working day after you submit it, providing that's before 5.30pm

If it's longer than that, CS have access to your account and should be able to assist further.

[MarcinP78 · Accepted solution]

Thank you all for your reaction. Everything is as it should be. After talking to technical support, the problems were solved 👍

[Leanne_T]

Thanks for coming back and letting us know @MarcinP78 

Leanne 🙂