cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Help Activating SIM card

Kay29
Visitor

I lost my phone. Got phone/SIM cancelled and had replacement SIM sent. I have another phone now, but cannot register/activate SIM card as when I go to activate it, I have to enter my mobile number to receive a pin. As I lost my phone, I do not have my old SIM/Phone so cannot receive the message with the pin number!

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @Kay29 

Welcome to the community.

If you have a chat with our Mobile Care team, they'll be able to register the SIM card for you.

Chris

View solution in original post

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @Kay29 

Welcome to the community.

If you have a chat with our Mobile Care team, they'll be able to register the SIM card for you.

Chris