18-05-2023 10:22 PM
I lost my phone. Got phone/SIM cancelled and had replacement SIM sent. I have another phone now, but cannot register/activate SIM card as when I go to activate it, I have to enter my mobile number to receive a pin. As I lost my phone, I do not have my old SIM/Phone so cannot receive the message with the pin number!
Solved! See the answer below or view the solution in context.
19-05-2023 07:44 AM
Hi @Kay29
Welcome to the community.
If you have a chat with our Mobile Care team, they'll be able to register the SIM card for you.
Chris
19-05-2023 07:44 AM
Hi @Kay29
Welcome to the community.
If you have a chat with our Mobile Care team, they'll be able to register the SIM card for you.
Chris