SIM cards & Porting

Re: Esim

I requested my eSim QR code yesterday 28th Jan 2023 around 9pm from My EE. I successfully got it setup in my phone although it is still saying as "No Service". I am not sure if I am missing a step or should I contact Customer Service.Thanks

Can’t make phone calls

Hi I recently put a new SIM card in my phone but I can’t make any calls from it can you help me please 

Can’t dial 150

Help I can’t dial 150 and need to speak to someone 

Leaving EE

Right, so I'm leaving EE. My contract runs out today, a Saturday. Have received my pac, and sent it to the new provider. However, being a Saturday, I'm concerned it won't be sorted before Monday. Have I done all I need to switch, or will I be charged...

Sim no longer recognised

The past few weeks a no sim messages has popped up on my iPhone but the disappears without issue.  Today however it appeared and no I have no signal or 4g can’t make calls or send texts.  Restarted phone took out sim etc nothing happens. can I get a ...

What's the default pin for EE sims?

Re: Transferring my old number to ee

I rang customer service. Was put through to tech. Agent kept saying I hadn’t entered port code. Then told me his system had frozen. Then put me on hold for 10 seconds then told me he would call me back before 21:00. It’s 22:00 now. no phone call. I o...

Number not changed with PAC, new phone sim inserted on Wed,

New contract, new phone, new sim, pac code sent but number didn't change. Sim started on Wednesday, rang ee customer services on Thursday, was assured number would be sorted by Friday morning (blamed a fault with the pac code yet it was accepted over...