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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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PAC Code

Came over to EE - I have my PAC codes from Virgin but I dont know where I can enter them to swap the number.

Esim

Trying to activate my esim but neither phone has service to receive the code to activate it have no clue what to do as I can’t get no service and the only way I can use my phone is when connected to the Wi-Fi 

Ethan40 by • Visitor
  • 260 Views
  • 1 replies
  • 0 Helpful

Lost sim

I have lost my SIM card and would like to order a replacement to my home with the same number. How do I do this please? 

Rosa15 by • Explorer
  • 311 Views
  • 3 replies
  • 3 Helpful

Resolved! Using 4G sim in 5G phone

I am considering buying a Samsung Galaxy S21 5G. I currently have a 4G Sim. Will I be able to use my 4G Sim in this 5G phone? 

eckbee by • Explorer
  • 3078 Views
  • 2 replies
  • 1 Helpful

Pac

Accidentally is asked for my pac will it cancel my contract?if I'll not use it

Transfer from BT

When I transferred from BT this week I was promised porting of my existing number within 24 hours.I now discover that porting will only take place on 5th December - which causes me considerable problems.  Why was this not part of the information give...

iPhone14

Hi, I need your help getting my phone number activate again. so I originally did a  esim transfer from my old phone to my new phone but I noticed that I did something wrong as I was getting notification on my old phone and not the new one. So I reset...

T5 by • Investigator
  • 766 Views
  • 4 replies
  • 0 Helpful

Keep the number got wrong

On Sunday 27th November, I got ee sim with Samsung a53g, I was given mobile number . So I tried to port my lyca sim number. But till Wednesday 30/11/2022 the both my lyca and ee number is not working, so I went back to your office at queensgate where...

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