SIM cards & Porting

Resolved! E sim

Hi I’m xxxxxxxx xxxxxxx I’m in Jordan now i lost my E sim when I changed my phone and merged my iCloud I want to use my number it’s very necessary best regards [Mod edit: Please do not post personal information on the public board. Thanks!]

New sim in phone can make calls but not receive them

I've swapped my sim out in my iPhone 14 pro (to an EE sim that was working fine in another phone) and can now make calls fine but when someone tries to call me they get an invalid number auto message. I have reset the networking settings on my phone ...

Reduce contract to sim only

My contract is due to end soon and I would like to change it to a sun only as soon as possible. Can someone help me please?

Difficulty transferring number

Help!!! BT have just transferred me over to EE mobile and already sent me a pac code and the ee sim card arrived today.I've spent all morning trying to transfer my number but everytime I enter my pac code I'm told it's incorrect! It's not!!! So frust...

Resolved! I have just transferred to EE from O2 and number not transferred

I have just transferred to EE from O2 and despite giving my Pac number to the BT salesperson who performed the switch my number hasn't transferred. I have tried to get the PAC number again from the old O2 sim again but O2 won't release one ?Is there ...

My phone is not receiving messages

When I switched to EE i moved my number across but now I'm not receiving messages on my number and messages I send are being sent from the original number

PAC code, has it been authorised by yourselves to end my contract with EE

I have filled out the form, letting EE know my PAC code and I want to know if it has gone through and that I can now put my new Sim into my phone, with my new provider?

Resolved! Old number to new SIM

Good Afternoon,Today I did upgrade to my SIM plan ( 2x unlimited data for 18£ each/monthly) for me and my wife we both are existing EE customers. I've been told by one of your agent that this upgrade will apply automatically to my SIM (which did) but...

Sim card stopped working, can't call, text or get data!

Two days ago my sim card completely stopped working. Contract not payg. Turning phone off and on doesn't help, nor does airplane mode on/off. Taking sim out and cleaning didn't help. The messaging function on the technical support page isn't working ...

Moving to ee

I'm a truck driver away all week.I've moved to ee from Vodafone I gave my pac code to ee and the number on Fri last week and my phone still isn't working carnt phone out take calls carnt email ee the message service is down carnt phone 150 for help t...

SIM cards & Porting

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