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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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PAYG with PAC code?

Hey there ^_^I have a pay as you go standard sim card and I want to transfer that number to a micro/nano sim?What do I do? As I don't wish to start a contract.Regards.

Bart222 by • Explorer
  • 735 Views
  • 3 replies
  • 0 Helpful

Resolved! Changing from vodafone

Hi, I have a vodaphone number wanting to change onto my new EE plan. I requested and received a PAC code from Vodafone  but I have no clear direction from EE to start the process of switching. 

Resolved! New Customer eSIM

Hello! I am currently abroad and have purchased a new iPhone 14. I am with another network and want to switch to EE. Can I do this whilst abroad? Can you immediately download an eSIM once signed up to a new SIM only plan? Or will I need to wait until...

No service

My daughters sim card has stopped working.She can use wifi ok, but when not at home she gets a 'no service' message on her phone.She cannot make or receive calls or texts.I ordered a replacement sim card but it's the same problem with the new sim car...

Puk code

Log in online-> my ee-> my ee mobile -> acc settings and then scroll down until you see your puk code. 

Ulise by • Visitor
  • 303 Views
  • 1 replies
  • 1 Helpful

PAC Transfer from BT Confusion

Yesterday I received my new sim from EE which I ordered 4 days previously. I want to transfer my number from BT. When I ordered the sim it asked for my old number and PAC code. On the confirmation email it says: "Once you’ve received your order, inse...

OllyH by • Explorer
  • 2641 Views
  • 12 replies
  • 4 Helpful

Transfer issues

Hi I transferred my phone number from virgin to ee last week however my phone in the about section is still showing the temporary number despite multiple restarts of the phone and when using the chat function for messages it shows the text as from th...

TWoolston by • Investigator
  • 340 Views
  • 1 replies
  • 0 Helpful
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