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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! eSIM not working after factory reset

Hi I had to reset my iPhone 13 pro after a making a passcode error too many times. I have restored the iPhone but the pnoe no longer recognises a SIM. I had an eSIM. How do I get my eSIM back? Have I lost my phone number? ThanksMitul

Mitul1 by • Visitor
  • 955 Views
  • 1 replies
  • 1 Helpful

Need my SIM card we code

Hi there  could you please send me my qr code for my SIM card , I just had my phone repaired and I have to scan a qr code for my sim 

Kgurrey by • Visitor
  • 305 Views
  • 1 replies
  • 1 Helpful

BT Unhelpful But EE Helpful.

Been with BT for years....phone/Broadband/Sim Only...three months ago noticed Data Charges so phoned and the guy said he would make it unlimited by invoking a complaint...a few days ago I saw charges were still being levied.called BT and got £72 refu...

StuBu by • Visitor
  • 315 Views
  • 1 replies
  • 0 Helpful

Not registered with network.

Hi. I have a new phone. I transferred SIM to new phone but can only ring , text or use Internet unless I am at home using our Internet. I just get not registered with network. Can anyone advise please

Dee1959 by • Visitor
  • 322 Views
  • 2 replies
  • 0 Helpful

Sim suddenly stopped working

My SIM has suddenly stopped working tonight. I have a PAY monthly SIM.  My account is still working fine but the SIM says no service. It will not work in anther phone. I have tried restarting the phone and removing and replacing the SIM card. 

Molelw by • Investigator
  • 1778 Views
  • 5 replies
  • 1 Helpful

SIM Card Muddle

I've received 2 SIMs - 1 for my phone and 1 for my router. None of the paperwork or communications alluded to which was which.I've registered them both on my.ee as mobile device SIMs but my usage is saying I only have 10GB for the one I put in my rou...

Corster by • Investigator
  • 366 Views
  • 3 replies
  • 0 Helpful

Sim issues

Hi, ive recently got an ipad mini as an upgrade with my original sim.With help from an ee advisor they sorted out my download sim and was told it would take 24 hours to connect but nothing.I was then told to enter a physcial sim which i have but stil...

Kc992 by • Visitor
  • 305 Views
  • 1 replies
  • 1 Helpful
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