SIM cards & Porting

Upgrade sim not working

I had my phone stolen on the 12/08/23 and consequently blacklisted it on the 13/08/23. As I then realised I was due and upgrade, I went into the store on the 14/08/23 and the unblocked the account and gave me a new phone. I’ve got home to set it up a...

Resolved! Plusnet closing down

I have just received my new EE SIM card due to Plusnet closing down. When do I need to activate my new SIM and will I need to inform Plusnet of this?

Resolved! ESIM activation

Hi,I was having issues with my physical SIM card so I decided to download an ESIM. I believe I have done this correctly but not I my signal is not working and I cannot make phone calls unless they are emergency ones. I have a message on my phone say...

Resolved! I have switched to an e sim and it’s not working. Help!

I have switched from a nano sim to an e sim. I received the text to change and on doing so it swapped straight away! However I can’t call out? it says you’ve dialled an incorrect number. I can’t even ring 150 for support either as it says the same th...

Resolved! Used my PAC code to transfer to EE last week, number still hasn't transferred

Used my PAC code on Thursday at 6AM. My new sim card arrived on Monday the following week. I immediately inserted my new sim card into my iPhone but it's now Wednesday and my number still has not transferred. Any ideas?

Resolved! Change provider

Hi,I travel a lot and since EE is charging for roaming I'd like to leave EE for a provider that gives me free roaming. I'm on a PAYG pack. Any idea if I can take my number to O2? And if so, how to do it? Thanks.

Resolved! changing from Android to IOS, will I need to change anything on my sim only plan

i'm changing from Android to IOS, will I need to change anything on my sim only plan?, ie call EE?

Re: Transfer number

I’m following link but getting this message since Saturday. Sorry, we're fixing it right now. We'll be back as soon as possible

Resolved! Puk code

How do I get my puk code ??

Sim only deals

Been with. Ee for 7 years due a upgrade this week but seeing better deals on sky mobile and not too impressed with there sim only 12 months deals. I have a two year old I phone se 2020 with a 97% battery life !!

SIM cards & Porting

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