SIM cards & Porting

Re: Sim not activated after 4 days

I’m currently porting from Voxi to EE I text my PAC code Thursday before 5:30pm and Voxi have disconnected my old sim but I can’t make calls or send texts from the EE sim and calls go straight to EE voicemail. The number in My EE APP had changed to t...

Keep old numbers

Hi I've just had a new phone and have been with ee years the phone has come with a new sim card and number but I want to keep my old number to complicated to change numbers what do I need to do please

Resolved! Lost/Damaged Phone - Girlfriend abroad in Spain need to get hold of an EE eSim

Read moreRead more So been on the phone whilst in Spain to try and get EE to authorise an esim for my girlfriends number the person i spoke to didnt know how to do it and the services were down.She said the only other way you have to go back to th...

Resolved! Need pac code for lost sim to swap with tesco

Sim not activated after 4 days

Decided to swap from three to EE and took a contract for a iPhone 14 pro with unlimited data. Entered PAC from three just to get a call from them to convince me to stay with then whereby they then cancelled the PAC code and when I said no im still le...

Account Level Service charges when leaving ee

Hi, I just requested a PAC code and I received a text stating that I would have an outstanding charge of £4.90 and a termination charge for account level service which is £20.59Any ideas what a account level service charge is?I have a business mobi...

Re: Not Registered on Network

I have had to go to EE from Plusnet and my new SIM from EE does not work. EE's system is floored because when you phone for (somethings not right) their words to 07953 966 150 it says your number is not registered and rings off (automated call). T...

Resolved! how do i get pak code for the no i canceled month ago

Number transfer

Hello,I have received my sim but still waiting for my number to be transferred from Plusnet.Please can someone tell me when this will happen? If not soon I am thinking of cancelling this move. It is not giving me much confidence in the service. thank...

Resolved! How do i change old ee number to new ee number

I received my new phone today so put old sim card in. Then realised that there is a new sim card with a new number. How do I keep my old number?Also new number showing on account.