SIM cards & Porting

Can’t dial 150

Help I can’t dial 150 and need to speak to someone 

Leaving EE

Right, so I'm leaving EE. My contract runs out today, a Saturday. Have received my pac, and sent it to the new provider. However, being a Saturday, I'm concerned it won't be sorted before Monday. Have I done all I need to switch, or will I be charged...

Sim no longer recognised

The past few weeks a no sim messages has popped up on my iPhone but the disappears without issue.  Today however it appeared and no I have no signal or 4g can’t make calls or send texts.  Restarted phone took out sim etc nothing happens. can I get a ...

What's the default pin for EE sims?

Re: Transferring my old number to ee

I rang customer service. Was put through to tech. Agent kept saying I hadn’t entered port code. Then told me his system had frozen. Then put me on hold for 10 seconds then told me he would call me back before 21:00. It’s 22:00 now. no phone call. I o...

Number not changed with PAC, new phone sim inserted on Wed,

New contract, new phone, new sim, pac code sent but number didn't change. Sim started on Wednesday, rang ee customer services on Thursday, was assured number would be sorted by Friday morning (blamed a fault with the pac code yet it was accepted over...

E SIM intermittently no service

Hello, I have got a new phone and wanted to use the duel SIM option, however one of these had to be a E SIM, I got my e SIM set up with ee yesterday, once it registered it worked perfectly, I could use date, receive calls and text messages. I got up ...

Other network user trying to keep same number

Hello , I am a lebara network user. Recently I purchase EE pay as you go sim and I want to transfer the same number of lebara to EE dont wana use that new number. can someone tell me how to do that??

Unlocking a Sim

I have lost my old phone and ordered a new Sim but it wont let me activate it. The unlock pin comes up and i enter it and it goes back to no service straight away. Any suggestions