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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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eSim Problems

The situation: I'm currently in Canada and don't have any plans to return to the UK anytime soon. I was relying on having my British number here for various reasons and I've managed to mess up the connection with my phone.I originally installed the e...

Resolved! PAYG number replacing current number

I want to replace my current contract SIM with my PAYG number - They are both EE but I prefer the PAYG number. Will I have to cancel the contract SIM and then change the PAYG sim to contract or can they simply be swapped and kept on the same contract...

Thedj1975 by • Investigator
  • 1799 Views
  • 1 replies
  • 2 Helpful

Resolved! Unable to receive calls after switching providers.

I have recently changed mobile providers from EE to VM.I received the first text message saying welcome to VM and the date my contract would end with EE. I received a second email to confirm that the switch was complete, but now I can not receive cal...

Resolved! Ee

How long does it usually take for SIM cards to arrive 

Resolved! New sim card

Hi there how can I activate my new sim cardthey said we sent you pin code by message but I have no signal I don’t a message what shall I do

Resolved! SIM cards

I just renewed my contract (handset arrived today), but havent got a new sim card. Am i right in guessing these are sent separately for security purposes, or do i just use my old one??

PaulG6 by • Visitor
  • 347 Views
  • 1 replies
  • 1 Helpful

Resolved! e-sim

Can I get an EE e-sim without having an EE phyical sim? thanks.

Resolved! Ported number

I have ported my number from ee to virgin but my husband keeps getting the ee voicemail when he calls . 

denny60 by • Visitor
  • 438 Views
  • 1 replies
  • 1 Helpful

Resolved! E sim

I just upgraded from iPhone 12 to 13 and on an e-sim. I haven’t received a QR code and cannot set up mobile service. The EE app is currently down too so I am unable to do it through the app. any suggestions??thank you! 

Lucy210 by • Visitor
  • 436 Views
  • 1 replies
  • 0 Helpful
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