SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

PAC Transfer from BT Confusion

Yesterday I received my new sim from EE which I ordered 4 days previously. I want to transfer my number from BT. When I ordered the sim it asked for my old number and PAC code. On the confirmation email it says: "Once you’ve received your order, inse...

OllyH by Explorer
  • 2523 Views
  • 12 replies
  • 4 Helpful

Transfer issues

Hi I transferred my phone number from virgin to ee last week however my phone in the about section is still showing the temporary number despite multiple restarts of the phone and when using the chat function for messages it shows the text as from th...

TWoolston by Investigator
  • 328 Views
  • 1 replies
  • 0 Helpful

My number has not been transferred from BT

 The PAC was registered and the new SIM activated before 4.30pm yesterday and I've now been told nothing will happen before Monday. (The website says something entirely different!) When I pressed the EE customer services person she then tried to tell...

Potager by Investigator
  • 660 Views
  • 8 replies
  • 1 Helpful

Number Transfer

Hi!I have transferred my phone data over to new iPhone and inserted the SIM card but it hasn't transferred my BT number.Can you advise or post link to step by step? Thanks

KGB007 by Visitor
  • 320 Views
  • 1 replies
  • 0 Helpful

Resolved! New phone

I’ve purchased a new S22 ultra direct from Samsung, I currently have a Samsung S10 I am on a SIM only contract with EE how do I get my current number onto my new phone 

Resolved! Sim card not provisioned

Hi,I had requested a new SIM card, as I lost the old one abroad. However, upon inserting the replacement one I get a "SIM card not provisioned" message.Ive tried cleaning the port, the SIM , the obvious airplane mode off/on, phone restart, network se...

drptgrwy by Visitor
  • 530 Views
  • 1 replies
  • 1 Helpful

Resolved! New SIM required as old doesn't fit handset

Hi,I have tried to upgrade to a new SIM and payment per month BUT I can't access the security code sent to my old phone as it is totally dead.  Need a new SIM as olf one from iphone 4 doesn't fit my phone now.Many thanks for any help,Ange