SIM cards & Porting

Sim replacement (PAYG) still free in store?

Hi there, I went to an EE store to get an old SIM card replaced for a combi but was told they don't do this in store for PAYG - is this correct? Do they force PAYG users to pay out for delivery now instead?

Re: iPhone puk code

Hi I have locked myself out of my phone please help 

Pac code error

hi I received my pac code from my network provider. I switch to re. When I gave my pac code to ee customer service, they are saying it’s not valid. They are asking me to ask my network provider. It’s frustrating because my previous network provider h...

No SIM No Service

How did I request a new SIM as my current one has developed a No Service No SIM issue ? How do I get my current number transferred to it?

Sim

Why do I have to wait 3 days to have my phone number transferred after giving EE my PAC number. 

Issues about connecting the London underground wifi

Read moreRead moreHi everyone!I have some troubles when I’m trying to connect the underground EE Wi-Fi. It always showed “ you can’t join this Wi-Fi “ since I used this EE SIM card. Could you please help me with that?Thanks a lot! Hi everyone!I have ...

How do I get an additional SIM card for my existing account?