New sim card

[Sana19899]

Hi there how can I activate my new sim card

they said we sent you pin code by message but I have no signal I don’t a message what shall I do

[Profile closed · Accepted solution]

Hi @Sana19899 

Welcome to the EE Community,

If you call freephone 0800 956 3146 from any other phone an advisor will be able to activate your replacement sim.

Thanks

David

[Erika13]

I got a new aim card we're u can scan I'm your mobile 

[Erika13]

I ring EE there regarding sim on my mobile phone app EE

[Erika13]

Is someone at EE told me go on my EE app do  it there 

[Katie_B]

Hello @Erika13. 

Welcome to the community. 

Have you got an eSIM QR code?

Katie

[Manita]

How do you get it

[Manita]

No

[Katie_B]

Hello @Manita. 

Welcome to the community. 

I have responded to your other post. 

Katie