SIM cards & Porting

Resolved! PAC code

I called EE to request my PAC code and was given a 3 digit number. I was told not to use this number until the end date of my contract. I did what was asked buy my code does not work. I have attempted to request a new code by texting the number sugge...

Resolved! New SIM-card and 0 credit after buying £10 pack

Hi. I bought a new SIM-card yesterday and when I registered, I bought the £10 subscription pack with 20 GB, 500 mins etc. I can use data, but it’s not possible to send texts or make calls. It says 0 in credit, but on “allowances” it says that I have ...

Resolved! Replacement Sim Request

Unfortunately I got caught in the rain yesterday and I believe my sim card is now damaged.How do I get a replacement sim card? I can't seem to order online as they want to send an OTP number to my phone. And if I call the helpline number (a mobile)...