Lost sim card

[Potse]

Hi,

I have lost my sim and re ordered twice now and none show up. Can you please help? 

thanks

stuart

[Katie_B]

Hi @Potse. 

Welcome to the community. 

How did you order your replacement?

Katie

[Potse]

Hi,

The website both times.

[Katie_B]

Thanks for confirming @Potse. 

Do you have a local EE Store near?

If yes, you can also visit your local store with photo ID and they can provide you with a replacement . 

Katie