SIM cards & Porting

Can't link product - says already linked

I can't link the new sim to the account. It says its already linked, but I can't see any devices in my account. This is preventing me from porting the number over from the previous provider as well, as I can't fill in the transfer my number form as i...

Bought a PAYG £20 sim to transfer my number from 3 but no data on EE SIM til now

Hi everyone,Today I bought an EE £20 PAYG SIM directly from a EE shop to transfer my 3 mobile number. The clerk told me that I could use the new EE SIM while my phone number is ported. I used the EE SIM for data for a while with no problems but sudde...

Esim setup

HiCan you help please setup my esim in samsung galaxy 9

Stolen Number - Can I get it back?

Hi all, so the last few days have been concerning. Received a text from EE with a PAC code request and to basically say sorry I’m leaving EE. This was not me, was not authorised by me. Phoned EE as I was not sure if it was a legit text or not, turned...

tech support

Does anyone know how to get through to tech support ?been on hold for 30 mins so far!

Have problem with me sim. I can not make any call the device disappeared

New SIM showing No Service

I lost my phone so requested a new SIM - I have inserted this into an old phone - it now says 'No Service'.I can't ring ee as I don't have an active phone and don't know how else to resolve the situation.Any ideas?

Hi, I just came here from Plusnet transferring 2 numbers.

Hello,When I migrated I requested to keep BOTH mobile numbers. Today I finally received my 2 SIMs but had no idea which was my work number and which was my Sons (who doesn't live with me or anywhere near) I put one SIM into my phone which happened to...