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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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SIM CARD

Some customers are having issues with activating SIM cards  online and over the phone with EE it says that your Sim card has already been activated when it has not been activated  this , is currently being looked in to by the back office team at ee m...

c9 by • Established Contributor
  • 1662 Views
  • 36 replies
  • 13 Helpful

Phone not connected on SIM only

I've switched from pay as you go to SIM only. And my phone will not connect to the network.  The phone's info says Mobile Network State = Disconnected.  Network says EE - Emergency calls only.  So I can't call 150 for help.Is there any way I can cont...

AdamDw by • Explorer
  • 497 Views
  • 4 replies
  • 3 Helpful

LOCKED sim card

My sim card in my phone is locked i put in the PUK but it still is not working - it's a new pay as i go number so i havent linked it to my account yet. is there a way to unlock the sim?  

RWalsh11 by • Visitor
  • 324 Views
  • 1 replies
  • 1 Helpful

eSIM not activating

I have just received my eSIM through the post thinking it was an actual sim, anyway I have scanned the QR code and nothing is happening I have tried to go in the chat but there is no option for it can someone please tell me what I’m doing wrong 

Resolved! 4GEE unlock

I fixed a new sim card in my 4GEE Mifi but I'm being told to enter a sim card lock. Please help me get through it. 

DemoJR by • Visitor
  • 470 Views
  • 3 replies
  • 0 Helpful

Resolved! O2 > EE - Transfer time for sim card?

Good Evening, I've finally made the move to EE after being with O2 for 15 years. Having just signed up online (via BT), my order is placed for my sim only plan and after giving my PAC code, my number is being transferred. I've just had confirmation t...

Resolved! Phone number not ported - had sim for 5 days

Afternoon all - I grabbed a new contract with EE the start of last week and provided a PAC code as part of the checkout. SIM arrived Wed and as my phone supports 2 sims I popped it in and the EE one is working if I disable my VF one so I can switch b...

Resolved! PAC transfer

My PAC transfer was requested on 8th November at 14:30 and I'm still waiting for my number to be transferred.I understood this to be 2 working days, max.Any ideas?

cmw732 by • Visitor
  • 352 Views
  • 1 replies
  • 0 Helpful
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