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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Trouble activating eSIM in moving to iPhone

Hi all. Would appreciate any advice on this. I have a physical SIM in my current (Android) mobile. I've bought a new iPhone and so downloaded an eSIM. When I tried activating it, it seemed to get stuck. It realises it's an EE sim, says 'activating' a...

Resolved! Re: Order eSim

Hi, I don't use a sim or have an account yet. Because I don't have a sim slot to insert a physical sim on my phone, I am unable to open a pay monthly or pay as you go account either. I first need to know what is the procedure so I can follow the step...

Sadhana28 by • Investigator
  • 691 Views
  • 3 replies
  • 0 Helpful

cancelling a number transfer

I just got a new phone and sim and transfered my old number to the new sim before seeing if my old sim would work and it does is there a way to cancel the transfer 

BrndnR28 by • Visitor
  • 1137 Views
  • 1 replies
  • 0 Helpful

Re: SIM card not working

Hi Katie,I just got my upgrade on Friday. I have taken the SIM from my old phone and put it into the new one and now my line isn't working at all, I can't make any calls or texts so can't even call EE, I only have Wifi at the moment. Any idea what co...

_becka_ by • Investigator
  • 328 Views
  • 2 replies
  • 3 Helpful

My sim has no service

I just bought a new phone and transferred everything from my old phone to it not knowing the number was also transferring as eSim so I cancelled it from the new phone thinking I’ll get the service back on my old phone where the physical sim is, I wan...

Sim replacement

I lost my SIM card I got replacement but I can’t activate it I spend more than 2 hours in the store but at the end said contact EE network  

Nass0408 by • Visitor
  • 348 Views
  • 1 replies
  • 1 Helpful

Preactivated replacement sim not working

I have just received a replacement sim for a new device after losing my old phone and sim. It is supposed to be preactivated yet when I put it in my device nothing happens. I cannot currently receive any calls or texts on my device.Many thanks 

Smith241 by • Visitor
  • 494 Views
  • 1 replies
  • 1 Helpful

Transferring a number to current contract

Hello, I currently have a sim only contract with EE. I’m looking at getting a new phone & contract with a different network. My husband is currently PAYG with a different network but would like to take over my current sim only contract with EE. I wil...

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