20-03-2024 04:31 PM
Received new phone with SIM card today put the SIM card into the phone and still not got a connection can’t phone or text with jt
Solved! See the answer below or view the solution in context.
20-03-2024 06:59 PM
Hi @Robbie151,
Welcome to the EE Community. 🙂
Are you a new EE customer or is your new phone and upgrade?
If it's an upgrade, you can transfer your SIM from your old one to your new one.
If you're a new customer, please allow up to 24 hours for your SIM to activate.
Thanks
James
20-03-2024 06:59 PM
Hi @Robbie151,
Welcome to the EE Community. 🙂
Are you a new EE customer or is your new phone and upgrade?
If it's an upgrade, you can transfer your SIM from your old one to your new one.
If you're a new customer, please allow up to 24 hours for your SIM to activate.
Thanks
James