SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Keeping old phone number

Hi I hope someone can please help I recently purchased an EE sin card and would like to keep my old number from another provider I have my pac code, but each time I attempt on the app to do the change over it’s telling me that my current EE number is...

Resolved! Can I request a new phone number

No service with replacement sim

My old sim stopped working, so I got a replacement sim with the same info and data plan and it says no service. I’ve waited a day and it’s still coming up with no service?

Two sims cards across two phones with same number , balance only shows on one

Hello,I have two sim cards which are in two different phones, both have the same number. I only have one account with EE, was wondering why the balance with the allowance ( I am pay as you go and use the £5 monthly package bundle) only appears on one...

Resolved! Transferring BT number to EE failure

On Wednesday 26th April my EE account became live with the advice that my by number would be transferred within 24 hours. It’s now Saturday 29th and still no sign off it, is this normal for EE. Not sure if this is a good move!

Changing number to my old number

I’ve tried changing my number over to my old one since joining with you but it’s not working. Can I have some help please

A replacement simcard ordered 8 days ago has still not arrived.

Keeping existing mobile number

Got PAC code for old provider try to keep existing number, filled in form on EE but it is not accepting the code with 3 letters and 6 digits

Sim

I need help activating my sim in my new phone from my old one

Mobile number

Ive got an exsisting mobile number when i took out which im wanting to switch too im having alot of issues with my number XXXXXXXXXX so is it possible to switch my number please [Mod Edit: Removed mobile number from public view]

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