Sim disconnected

franc22
Visitor

Hi,

I received the message:

Hi, as you haven't made a chargeable call/text or used data for six months, you will now lose any remaining credit (as per our terms and conditions). Your number will also be disconnected in the next three months and we'll text you beforehand to let you know. Please call us on 150 if you would like to discuss this.

Could I get my number back? I gave it to my mother for use and she didn't care about top-ups, but I need this number back for use

 

 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@franc22  You need to call customer services to request a reactivation of the sim.  And you might want to read THIS 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@franc22  You need to call customer services to request a reactivation of the sim.  And you might want to read THIS 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.