Your help please

DonnaMarie1952-
Visitor

‎11-10-2022 05:35 PM

Just wondered if anyone can help me. Im still using my sim card from  when it was orange.  Can anyone tell me how i will get a new one but keep the same number. Other companies have offered me more for the cost i am paying, I have never had any problems but starting to now

 

Thank you

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎11-10-2022 06:10 PM

@DonnaMarie1952-  You’ll need to call customer services and request a replacement SIM card.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

‎11-10-2022 06:18 PM

What problems are you having, that make you think you need a replacement SIM?

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