Transferring contacts
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
27-08-2023 06:32 PM
If a replacement sim, in a different size (for an existing number) is ordered online, will my contacts be preloaded on the new one? Or will I have to go into my ee store for them to swap Sims and transfer contacts?
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
27-08-2023 06:41 PM
Depends whether your contacts are stored on the phone or the SIM. Usually they are stored on the phone. Only in the unusual situation where they, or some, are stored on the SIM will you need to take your old SIM into an EE store.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
27-08-2023 06:46 PM
@XRaySpeX Sadly, the resized sim is going in a new phone, so guessing it will be a trip to the shop!
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
27-08-2023 06:50 PM
I doubt that EE stores transfer phone contacts between phones but the manufacturers usually provide utilities to do so, e.g. Samsung Smart Switch.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
27-08-2023 07:21 PM
@XRaySpeXthank you for the information. I will look into it prior to visiting the store,

- Please increase EE SIM capacity in SIM cards & Porting
- Phone number not been transferred in SIM cards & Porting
- I cannot send text messages to my EU contacts in Mobile Services
- Changing my number in SIM cards & Porting
- "Transferring from Three to EE eSIM via PAC Code While Abroad" in SIM cards & Porting