Take EE to the court

emil1975
Investigator
Investigator

Hi if anyone has issue with Ee like me please join to make a group claim against Ee, my sim disconnected I can not call and receive calls, the advices are layers. Join with me to make a claim

15 REPLIES 15
Chris_S
EE Community Support Team

Hi @emil1975 

I'm sorry to hear that you've not received your call transcripts.

Transcripts can take 24 hours to arrive.

If you still haven't received your call transcripts after this time, I'd recommend getting in touch with our team, and they can get this looked into for you.

Chris S

Chris_B
EE Community Star
EE Community Star

@emil1975   For what ?  Apparently you won your case so that’s it.    Case closed.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
emil1975
Investigator
Investigator

thank you for your reply no transcript, this company just bad is it is no rsponce send couple complains no responce, anyway lets wait for the court i will show to judje all my emails nd messages

i know this company treat people -customers as ants, we are customers who pay them money treat as a ants.

Katie_B
EE Community Support Team

Hi @emil1975

If you have still not received your transcripts please give us another call

Our customer care team will be able to chase this request for you and see what is causing the delay. 

Thanks, 

Katie 🙂

hi, i sent many request for getting transcript of calls for 01.12.2025 and 04.12.2025, i send many request , i called i was told they will call me back but no one called me back.

just leave ee

Hi @emil1975 

Did you make a subject access request: https://ee.co.uk/help/security/staying-safe-online/request-my-personal-data

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.