The EE Community

Watch all Roland-Garros via Red Button

6 attempts to transfer from bt to EE what a mess, they wanted to charge more than I pay now raised a complaint this morning and get a message this afternoon to say complaint completed! How can it be, no one has rang - only been with BT over 15 years ...

Roaming USA

Is there a monthly rate for roaming in the USA or is it a flat £25 a week? Last year it was £25 a month!

unwanted transfer from BT to EE

My vulnerable 85 year old mother-in-law received a message from BT saying she had requested to move to EE and someone would come round and install new equipment. Thinking this was a scam, I called BT to check. Turns out BT had initiated this without ...

Services

I made a complete full late payment early this morning (around 2am) and my mobile services are still not active. Im not able to call EE to ask them about it. Should i just buy a new sim? If i do, i will need a completely new number as i cant even tex...

Teckin and HBN smart plugs not pairing with new Smart Hub

Hi - just got upgraded to a Smart Hub.After a bit of work, got the Alexa's, smart bulbs and Gosund plugs to work, but cannot get the Teckin or HBN smart plugs to work.Tried the tips in other chats - turn of 5GHz, turn of WPS, set the 2.4 GHz channel ...

Moved from BT to EE but no documents sent for new contract and not showing on ne

Hi thereI was persuaded to upgrade my braodband from BT wire to full fibre and was told over the phone that would involve transferring to EE. I was sent documents over the phone to agree to and signed up for a TV package - was not given the full deta...

6th Report of SMS service down in the last week

What on earth is going on with EE network? I have a bunch of Payg sims ordered at various times over the last year for different portable electronic projects and NONE of them are working to receive SMS. All of them are active, most were in use only a...

My pack and boosts aren't renewing

I've been using an EE pay as you go 30-day sim only plan for many many years, and up until now I've been very happy with it. However, I topped up £10 last night as I usually do, but my "pack" didn't auto-renew. When I checked my EE app to find out wh...

Resolved! Terrible RIP OFF service from EE

Forcibly switched from BT to EE & nothing but problems, terrible company staffed by couldn’t care less types!!!!!

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